1) Who we are
These Terms of Service (“Terms”) govern your access to and use of Pipvaro (the “Service”), including our web app, dashboard, hosted infrastructure, and downloadable receiver software. “Pipvaro”, “we”, “us” means Pipvaro. Contact: legal@pipvaro.com.
By creating an account, installing a receiver, or paying for a plan, you agree to these Terms.
2) What Pipvaro does (and doesn’t)
Pipvaro provides automation tools (“bots”) that place trades at your connected broker according to rules you configure.
- We are not a broker, asset manager or investment adviser. We do not guarantee profit or performance and we do not give personalized investment advice.
- Trades are executed via your own broker connection (e.g., MetaTrader 5). You remain fully responsible for all trading decisions and results.
3) Eligibility
You must be 18+ and legally able to enter a contract. Do not use the Service if prohibited by applicable laws or sanctions.
4) Accounts & security
You are responsible for your account, passwords, API keys, and any activity.
Receiver credentials: On Fusion (self-hosted), your broker credentials remain on your machine/VPS. On Lunar/Nova, we provision a Windows VPS for you; you control credentials stored there. You must notify us of suspected unauthorized access.
5) Plans, pricing, and billing
- Plans: Fusion (Free), Lunar (paid), Nova (paid); features are shown at checkout and on our pricing page.
- Founder/Beta pricing: Discounted pricing is available to the first 100 members. After launch, standard prices apply for new subscriptions; existing founder accounts keep their founder price while the subscription remains active.
- Billing: Subscriptions renew monthly via Stripe until canceled. VAT may apply.
- Setup fee (optional): A one-time onboarding fee may be charged if selected.
- Cancellations & refunds: Cancel anytime; access continues until the end of the current billing period. Fees are non-refundable except where required by law.
- We may change prices or features with reasonable notice. If you do not agree, you may cancel before the change takes effect.
6) Beta & early-access features
Some features are released as beta and may be unstable, incomplete, or temporarily unavailable. You accept the risks of using beta features. We may modify or withdraw beta features at any time.
7) Your license to use Pipvaro
We grant you a limited, revocable, non-transferable license to install the receiver and use the Service for your own trading.
You may not:
- resell, lease, or white-label without our permission,
- reverse engineer or attempt to access non-public code,
- circumvent security or usage limits,
- misuse the Service to violate law, exchange rules, or third-party rights.
8) Acceptable use
Do not use Pipvaro to: spam or abuse APIs, manipulate markets, infringe IP, test high-risk systems (life/medical), or violate prop-firm/broker terms. You are responsible for complying with your broker’s and prop firm’s rules.
9) Risk disclosure
Trading leveraged products (FX, metals, indices) is high risk. Losses can exceed deposits. Past performance does not guarantee future results. Automation can magnify both gains and losses and may behave unpredictably due to latency, liquidity, slippage, outages, bad data, news events, or your configuration. You must monitor your accounts and set appropriate risk limits.
10) Third-party services
Pipvaro integrates with third parties (e.g., MetaTrader 5, Stripe, hosting providers). We are not responsible for third-party terms, performance, or outages. Brand names are trademarks of their owners and used for identification only.
11) Availability & support
We aim for high availability but do not guarantee uninterrupted operation. Planned or emergency maintenance may occur. Support response targets: Lunar: 24–48h; Nova: ≤24h (business days).
12) Intellectual property
Pipvaro and all related IP remain our property. You grant us a worldwide, royalty-free license to use feedback you provide to improve the Service.
13) Termination
You may stop using the Service and cancel anytime. We may suspend or terminate access if you breach these Terms, create risk, or use the Service unlawfully. Upon termination, your right to use the Service ends and we may delete or anonymize your data per our Privacy Policy.
14) Warranties & liability
The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties (merchantability, fitness, non-infringement).
We are not liable for: (a) trading losses, lost profits, or indirect/consequential damages, (b) outages, slippage, or broker/API failures, (c) configuration mistakes or misuse. Our total liability for any claim is limited to the fees you paid to us in the 3 months before the event (or $50 on the free plan).
15) Compliance, export & sanctions
You represent that you are not subject to trade sanctions and will not use the Service in embargoed jurisdictions. You must comply with applicable export controls.
16) Changes to these Terms
We may update these Terms. If changes are material, we will notify you (e.g., in-app, email). Continued use after the effective date means you accept the changes.
17) Governing law & disputes
If you reside in the EEA/UK, these Terms are governed by the laws of Austria, and courts in Linz have exclusive jurisdiction. If you reside elsewhere, the governing law is Austria (or your local non-conflict law), excluding conflict-of-law rules. Consumers retain any non-waivable rights under local law.
18) Contact
Pipvaro — Legallegal@pipvaro.com